Privacy Policy – R789 Game | How We Handle Your Data

This Privacy Policy applies to all players who use the r789 game platform, whether they are browsing without an account or are fully registered players. It covers the collection, use, storage and protection of personal information associated with your use of r789 game.

R789 game is an online gaming and sports betting platform built specifically for Pakistani players. All financial transactions take place in PKR. The payment methods we support — JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards and mobile wallets — involve the collection of certain transaction-related information, which is explained in detail in this policy.

By registering an account or using any feature of the r789 game platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree, please do not use the platform.

This policy should be read alongside our Terms and Conditions, which set out the broader rules governing your use of r789 game.

We collect information in several ways — directly from you when you register or interact with the platform, automatically through your use of the platform, and through payment processing when you deposit or withdraw funds.

We do not collect more information than is necessary for the purposes described in this policy. If we ever need to collect additional categories of information, we will update this policy and, where required, seek your consent.

The information we collect is used exclusively to operate and improve r789 game. Specific purposes include:

• Creating and managing your r789 game account, including verifying your identity and age
• Processing deposits and withdrawals in PKR via your chosen payment method
• Providing access to games, sports betting markets and all other platform features
• Communicating with you about your account, transactions, promotions and platform updates
• Detecting and preventing fraud, money laundering, cheating or any other prohibited activity
• Complying with legal and regulatory obligations applicable to the platform
• Improving platform performance, game availability and overall user experience
• Supporting responsible gaming — for example, monitoring usage patterns that may indicate problem gaming behaviour

We do not use your personal data for advertising profiling for third parties, nor do we sell, rent or license your data to outside marketing companies. Any communications we send you about r789 game promotions and offers are based on your account activity and you can opt out of marketing messages at any time through your account settings.

All financial transactions on r789 game are processed in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or a card, we collect the information necessary to process and record that transaction. This includes your payment method identifier (such as your JazzCash mobile number or bank account reference), transaction amounts and transaction timestamps.

R789 game does not store full card numbers or sensitive authentication credentials for card payments. Card transactions are processed through secure payment infrastructure and only the minimum necessary data is retained for record-keeping and dispute resolution purposes.

Transaction records are retained for the period necessary to fulfil our obligations — including responding to any payment disputes, conducting account reviews and meeting record-keeping requirements. This period is typically a minimum of five years from the date of the transaction.

Payment data is shared only with the payment service provider processing your specific transaction. It is not shared with other third parties except where required by law or to resolve a specific dispute affecting your account.

R789 game uses cookies and similar technologies to make the platform function correctly, remember your preferences and improve your experience. Cookies are small files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to work. These handle your login session, maintain your account state and enable core functions. They cannot be disabled without breaking the platform.
• Preference cookies: Remember your settings such as language , display preferences and notification choices so you do not have to reset them on each visit.
• Analytics cookies: Help us understand how players use the platform — which sections are most visited, how long sessions last and where players encounter issues. This data is aggregated and does not identify you individually.
• Security cookies: Used to detect unusual activity, protect against fraud and ensure secure login sessions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform normally. Disabling analytics cookies will not affect your access to any games or features.

R789 game does not sell your personal data. We share information only in the limited circumstances described below:

• Payment providers: Transaction data is shared with the payment service provider processing your deposit or withdrawal (e.g. JazzCash, Easypaisa, Raast or your bank). They receive only the data required to complete the transaction.
• Identity verification services: When you are asked to verify your identity, your documentation may be processed by a third-party verification service. These providers are bound by strict data handling obligations.
• Platform technology providers: Certain technical services that power the r789 game platform — such as game content providers, hosting infrastructure and customer support tools — may process limited account data as part of service delivery. All such providers are contractually required to handle your data securely and only for the stated purpose.
• Legal obligations: We may disclose personal information where required to do so by applicable law, court order or where disclosure is necessary to prevent or investigate suspected fraud, money laundering or other illegal activity.

In every case, data shared with third parties is limited to the minimum necessary. We do not share your gaming history, balance information or personal profile with advertisers or unrelated commercial parties.

We retain your personal data for as long as your r789 game account is active. If you close your account, we will retain certain records for a minimum of five years. This retention period exists to allow us to resolve any outstanding disputes, respond to queries about closed accounts, and meet record-keeping obligations related to financial transactions in PKR.

Usage and analytics data is typically retained in aggregated, anonymised form after your account is closed. This means it cannot be linked back to you individually and is used only to understand general platform performance trends.

Communications you have sent to our support team are retained for as long as they are reasonably needed to provide support and for reference if a related issue arises later. Once no longer needed, support communications are deleted or anonymised.

If you wish to request deletion of your personal data, please contact our support team. We will process your request within a reasonable time, subject to any legal obligations that require us to retain specific records.

R789 game uses industry-standard security measures to protect your personal data and account. These include encrypted data transmission (HTTPS/TLS), access controls that limit which staff can view sensitive account information, and regular security reviews of platform infrastructure.

Your account password is stored in a hashed format — we cannot view your password in plain text. We strongly recommend choosing a strong, unique password for your r789 game account and not reusing it across other platforms. If you suspect your account has been accessed without your permission, contact our support team immediately so we can secure your account.

No online system can guarantee absolute security. While we take significant precautions, you also have a role to play in keeping your account safe — keeping your login credentials private, logging out of shared devices and being alert to phishing attempts that impersonate r789 game.

As an r789 game player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request:

R789 game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the platform or provided personal information, please contact our support team immediately. We will investigate and, if confirmed, close the account and delete the associated personal data promptly.

We encourage all account holders to keep their login credentials secure and to ensure that minors in their household cannot access their r789 game account. For more guidance on keeping your gaming activity within healthy limits, visit our Responsible Gaming page.

R789 game may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws or industry best practices. When we make material changes, we will update the "Last Updated" date shown at the top of this page. For significant changes that affect your rights or how your data is used, we will make reasonable efforts to notify you directly through your registered contact details.

Your continued use of r789 game after any update to this policy means you accept the revised terms. If you do not agree with any updated provisions, you should stop using the platform and may contact us to request closure of your account and deletion of your data in accordance with Section 9 above.

If you have any questions about this Privacy Policy, want to exercise any of your data rights or wish to report a privacy concern, please get in touch with the r789 game support team. We are available around the clock and will respond to data-related requests as promptly as possible.

Reach us at: [email protected]

For questions specifically about account security, responsible gaming limits or self-exclusion, the Responsible Gaming and FAQ pages also contain helpful guidance alongside direct support contact options.